JD LAW claim back £891 for a client
A client’s account was investigated by JD LAW, who found that there was a mis-sold payment protection insurance policy on the account. Initially Lloyds TSB disputed this,
forcing JD LAW to present the case to the Financial Ombudsman Service (FOS).
Here is a copy of the letter received from Lloyds TSB:
Please find below our response to your client allegations as stated in their complaint to us which we have addressed directly to our customer. As a result any reference to ‘you’ should be taken to refer to our mutual client.
I am writing to you today in relation to your complaint about your Payment Protection Insurance (PPI) policy stop thank you for your patience as I know it may have been some time since you first contacted us.
The Financial Ombudsman Service (FOS) recently wrote to you telling you that we would like to make an offer to bring your complaint to a conclusion and they have now informed us that you accept this offer. This will ensure that you are put back to the same position you would be in if you have not taken out Payment Protection Insurance.
as a final response, we would like to offer you a refund of £891.97 representing all the PPI premiums paid (inclusive of interest), plus simple interest at 8%. Should you accept our offer the payment we make to you will also take into account any other factors that are relevant to your circumstances. For example, if you have made a successful claim against your PPI policy or you have already received a partial refund of your PPI premiums, then leaves will be deducted from the overall payment.
The refund has been calculated as follows:
Refund off Premiums = £752.55
interest at 8% calculated up until 21 October 2011 = £139.75
Total = £891.97“